Scout Elite Legal Policies

Last updated: October 20, 2026

This policy describes how Scout Elite ("we", "us") collects, uses and shares information when you use our web application Scout Elite Xpress (scout-elite.com) and our mobile app Scout Elite Live.

Information We Collect

• Account information: your name, email address and password, or the name and email Google or Apple give us when you sign in with them. Scout Elite Live can be used without an account.
• Content you create: videos and clips you upload, reviews, reports, practice plans, playbooks, drills, rosters (player numbers and names), and the games you track and choose to publish or back up.
• Team information: the teams you join and their members' names and emails, visible to the team.
• Notifications: if you allow notifications in Scout Elite Live, a push token for your device, linked to your account.
• Usage information: which screens and features are used, with a random install ID, your account ID when signed in, the app version and the platform. We use Google Analytics to measure this. In Scout Elite Live you can turn it off in Settings ("Share usage stats").
• Diagnostics: crash reports and performance data (device model, operating system, app version), sent without your name, email or account ID.

How We Use Information

• To provide the services: sign-in, syncing and backing up your games, showing your content and what others share with you, and sending notifications you've allowed.
• To understand usage and fix problems.
• To communicate with you about your account, shares and invitations, and updates.

We do not sell your information, show ads, or track you across other companies' apps or websites.

Service Providers

We use service providers who process data on our behalf, under contracts that limit their use of it: hosting and database, video storage and delivery, sign-in (including Apple and Google sign-in), usage analytics (Google Analytics), crash reporting, push notifications, payment processing and email delivery. They may not use your information for their own purposes.

Retention and Deletion

We keep your information while your account is active. You can delete your account in Scout Elite Live (Profile > Delete account) or at xpress.scout-elite.com/account/delete. We end your sessions right away and delete your account and its content within 30 days. Games tracked without an account stay only on your phone.

Children’s Privacy

The services are intended for users 13 and older. Accounts for younger athletes must be managed by a coach, parent or guardian.

Contact

Scout Elite Support

Eligibility

You must be at least 13 years old to use the Services. Under 18 requires parent/guardian/coach consent.

Accounts

You are responsible for your account information and activity.

User Content

You retain ownership of content you upload. By uploading, you grant us a license to host, process, and display it for providing the Services.

Paid Services

We offer paid plans, Solo and Pro, on scout-elite.com. Prices, renewals and billing terms are shown before you buy. Scout Elite Live is free and has no in-app purchases.

Prohibited Uses

• Illegal or fraudulent activity.
• Adult, abusive, or infringing content.
• Viruses, malware, or hacking attempts.

Termination

We may suspend or terminate accounts at our discretion for violations or inactivity.

Disclaimers & Liability

Services are provided “as is” without warranties. We are not liable for indirect damages, downtime, or data loss.

Governing Law

These Terms are governed by the laws of Massachusetts, USA.

Subscriptions and Payments

Plans are bought on scout-elite.com and paid at the time of purchase. Scout Elite Live has no in-app purchases.

Refunds

Subscription purchases are final except as required by law. Refunds may be granted at our discretion.

Availability

We strive for reliable Services but cannot guarantee uninterrupted access. Temporary downtime does not entitle users to refunds or credits.

Contact

Email: Scout Elite Support